Ticket Booking Software That Works For The Whole Family
We understand that when it comes to family attractions there are often many different variables that need to be taken into account before a ticket is issued. Season tickets, group and family discounts, student discounts and disabled access to name just a few.
Our ticketing system is able to accommodate anything you need it to. We specifically built it with flexibility in mind. Any feature you see in the demo can be swapped out for something more beneficial to you. It doesn't matter what you have in mind, if it's ticketing related we can implement it.
Family attractions like theme parks, museums and aquariums are busy places, so let us ensure you're free to tackle the thing that really matters: making sure your customers have a great experience.
Leave the technical side of event ticketing to us.
How Our Ticketing Software Works
Our ticketing software is cloud-based and works by communicating with websites, mobile apps and POS terminals.
At its most basic level, a customer will place an order on your website for a ticket, the website will then communicate with our system to check availability and if the price is still the same. If there is still availability for the chosen event and/or seat, it will temporarily reserve the ticket and direct the customer to the checkout page.
One the customer has successfully completed the checkout process the system will verify that the payment has been made, will update the remaining inventory and issue a ticket with a unique identifier such as a barcode.
That barcode is then logged into the system as a valid ticket. On the day of the event, the customer will present the ticket to a member of staff who will scan the barcode. Once the system recognises the barcode as valid, it will return a confirmation message to the member of staff.
The status of that ticket will then change to 'used' and the system will update accordingly. If anybody else attempts to enter the venue using the same ticket or barcode through another point of entry, a message stating that the ticket has already been used will appear.
How To Choose The Best Ticketing Software
The main things to consider when choosing ticketing software are price, ease of implementation, if it's user-friendly, scalability and technical support.
When it comes to the cost of selling a large number of tickets, we are the most cost-effective solution out there. We don't charge a booking fee per ticket sold, so you don't end up paying more as your business grows.
Our tech support team will get you set up with our system in no time and without disrupting the running of your business. Whether we are integrating the system with your current sales channels or setting new ones up, we will make sure you suffer no downtime.
The backend is incredibly easy to use. It involves minimal training and in some cases, no training at all. But nevertheless, we are on hand to help you get the most out of it.
Process thousands of transactions simultaneously and if, for whatever reason, you encounter some technical problems, our tech support team is there to help. From implementation to maintenance, you're getting a team of highly skilled developers when you licence our Seatlab ticketing software.