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The Mind-blowing Benefits Of Using An Interactive Seat Map

In the world of online ticket selling, the buying experience doesn’t get much more immersive than allowing your customers to choose their seats using an interactive seating map. Not only does it allow fans to purchase with confidence but it also adds a high level of professionalism to your event. A well-designed and intuitive interactive seating plan helps to drive conversions and ultimately boosts customer satisfaction.

Until now, if you wanted to implement an interactive seat map you had to allow the large third-party ticket-selling websites to take control of the process. They end up dictating the checkout environment and add a substantial booking fee for every ticket sold. 

That was before though.

With Seatlab, you are in total control of the ticket-selling process. Once our platform has been integrated with your website or app, you can take full advantage of our interactive seating map feature while retaining total control of the process.

Before we get into the specific benefits of using an interactive seat map, let’s first go over a few things.

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What is an interactive seat map?

An interactive seating map is normally a bird’s-eye view of a venue. It’s a visual representation of the seating layout showing where individual seats are in relation to the action. This helps customers visualise their seat view and how the venue is laid out. It’s interactive because customers can click around the map, zoom in and check out the details of specific seats.

Interactive seat map example showing different ticket type feature

The initial view shows all of the seats available separated into general zones. Customers can then click on a zone to zoom into that area. From there, customers can select individual seats and details like the price will be displayed. It’s a way of presenting information in an easily digestible format and customers can “view my seat” in a 3d seating chart. 

How do interactive seat maps work?

A good interactive seat map allows users to pan across, zoom into and enlarge different areas of the seating plan as well as use filters to pinpoint specific things like promotional offers, VIP seats, and seats in a certain price range. 

Panning across seats and zooming into different areas to check availability is the core function of our seat mapping feature. Users can browse seats by clicking on sections and then zooming into specific seats to get more information such as price. Being able to explore the venue with just a few clicks makes it easy to find what you’re looking for. 

Another useful feature is the search/filter function. The search box allows people to search for specific seats without browsing through the entire seating map. The filter makes it possible to only show the seats which fit certain criteria such as price range or accessibility.

Interactive vs Non-interactive Seat Maps

Interactive seat maps increase conversion rates and boost customer satisfaction, but they come at a cost.

Compared to non-interactive seat maps, they require a lot more effort to create. Programming an interactive seat map to be functional and have a user-friendly interface is a technological challenge. But it’s something you can take advantage of with our platform.

An interactive seat map can also be used to display a specific seat view. A customer would click on a zone and, along with the information about those seats, they would see a photo taken from that position looking towards the stage or field, giving them full transparency of that seat’s view.

The Benefits of Using Our Elegantly Designed Interactive Seat Map

Using our seat mapping feature boosts customer satisfaction and helps smooth out the ticket-selling process. It was designed by our team to be easy to use and intuitive. People instinctively know how to navigate it and search the seating layout for the seats that would best suit them.

Interactive seat map and seat picker displayed on an iPhone screen
How our interactive seat map looks on mobile devices

It’s a simple system from the customer’s perspective. There’s no need for instructions.

The data we have gathered on interactive seating maps shows that it increases the average time a user spends on a page and ultimately increases revenue. As people can clearly see the view from the seat they are purchasing, and the associated price information at a glance, at the very least it encourages people to browse more expensive options.

Our team will design it in a way that will tie in with your existing branding and aesthetics meaning you can project a consistent image of your venue. We use high-resolution vector graphics to ensure that on every device the interactive map meets our own high standards for quality.

The Seatlab interactive seating plan is possible with any venue size, from stadium seating charts to smaller, more intimate venues.

In no time customers will be able to get a visual overview of all ticket types including VIP packages, special offers and accessible seats. It’s a way of presenting data in a visually appealing format. Making the buying experience pleasant and effortless means that customers are more likely to return.

How we create an interactive stadium seating chart

We start by gathering all of the info we need about your current seating layout. The number of seats in each zone, seating numbers and current seating plans will help us create a bird’s-eye view digital seating chart.

We’ll then create the mockup to fit in with your branding and input any relevant data like the type of seat, specific seat numbers and, optionally, pictures of the view from that general area. We’ll then liaise with you to ensure that you’re happy and we have covered all bases before integrating it with the rest of the platform.

When you license our software, our highly-skilled developers will make sure everything is set up and working just as it should be. And they’re only ever a phone call away.

It’s the standout feature of our stadium ticketing system.

Easy Social Sharing

Make the most of our beautifully designed interactive seat map and encourage people to share their seat selections on social media. We build easy to use social sharing buttons into the platform. When customers have their seats confirmed, they have the option to share what they have purchased with friends and family.

An elegant design that shows the position of the purchased seat in relation to the main event.

People don’t need much encouragement to share the things. They have booked, now you can let them do it in a different way.

Demo our interactive stadium seating chart today

If you’re interested in finding out more about what the Seatlab ticketing platform can do, then book a demo today. We’ll show you our full-featured package, including our interactive seat mapping solution and what it can help you achieve. 

We will also provide you with a breakdown of how much money you will save by choosing our software package.

Our software can be easily customised to work with any venue regardless of the requirements. We are always on hand to discuss your needs. So get in touch today and talk to one of the team.

Compared to other event ticketing systems, Seatlab blows the competition out the water in terms of both features and price.

Ask us how today.

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